Privacy Policy

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The Nutcracker Cornwall (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or contact us regarding our services.

Information We Collect

We may collect the following information:

• Name
• Phone number
• Email address
• Vehicle details relevant to our services
• Location or address for service appointments
• Information you provide when contacting us through our website, phone, email, or social media

We may also collect basic website usage information through cookies and analytics tools.

How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide our locking wheel nut removal services
• Arrange appointments and call-outs
• Process payments and invoices
• Maintain business records
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

We process your personal data where necessary to:

• Provide the services you request
• Fulfil contractual obligations
• Comply with legal requirements
• Pursue our legitimate business interests

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business, such as:

• Payment providers
• Accountants and professional advisers
• Website hosting providers
• Legal or regulatory authorities when required by law

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure.

Data Retention

We retain personal information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and maintain business records.

Your Rights

Under UK data protection law, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request transfer of your data where applicable

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control cookie preferences through your browser settings.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

The Nutcracker Cornwall
Email: thenutcrackercornwall@outlook.com
Phone: 07476501167

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.